Privacy Policy
How Kalluu collects, uses, stores, and protects your personal information.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, shipping address, payment information, and profile details when you create an account, make a purchase, or communicate with us. We also collect information automatically, such as your IP address, browser type, device information, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use your information to provide, maintain, and improve the Platform; process transactions and send related information; send technical notices, updates, and support messages; respond to your comments, questions, and requests; personalize your experience; monitor and analyze trends and usage; detect, investigate, and prevent fraudulent transactions and abuse; and comply with legal obligations.
3. Information Sharing
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, analytics, and customer support. We may share information in connection with a merger, sale, or acquisition of all or a portion of our business. We may disclose information if required by law or in response to valid legal requests. We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. After account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may have the right to data portability and to withdraw consent at any time. To exercise these rights, contact us through the Help Center. We will respond to your request within 30 days. You also have the right to lodge a complaint with a data protection authority.
7. Cookies & Tracking
We use cookies and similar tracking technologies to track activity on the Platform and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Platform may not function properly without cookies. See our Cookie Policy for more details.
8. Children's Privacy
The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe a child under 13 has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.