Contact a Seller

Kalluu Team Updated May 4, 2026 2 min read

#messaging#seller#contact#questions

Learn how to message sellers directly for questions about their products.

Why Message a Seller?

You can contact a seller to:

Ask about product details or sizing

Inquire about custom orders

Discuss shipping options

Resolve issues with an order

Negotiate pricing (if the seller allows offers)

1. Visit the seller's store or a product listing

2. Click "Contact Seller" or "Message"

3. Type your message

4. Add any relevant photos (optional)

5. Send

Most sellers respond within 24 hours. If you don't hear back, you can send a follow-up or contact support for assistance.

Be clear and specific about what you're asking

Include order numbers if referencing a purchase

Be respectful and patient

Use proper grammar for clarity

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